July 7,2020
Providers across multiple care settings require technology that supports clinical collaboration (including telehealth), medication and clinical management, medication reconciliation, and medication adherence. After an extensive review of the U.S. digital health data market, Frost & Sullivan recognizes DrFirst for its range of technology solutions that address these four main healthcare challenges, drive safer care, and foster better health outcomes.
Specifically, Frost & Sullivan has named DrFirst the winner of its 2020 U.S. New Product Innovation Award in recognition of how the company continuously evolves its technology to lead in response to healthcare needs. This year, DrFirst has introduced offerings that bridge the information gap to payer clinical data and added telehealth, e-signature, and form support to meet the needs of physicians, pharmacists, dentists, patients, payers, and electronic health record (EHR) and electronic medical record (EMR) solution providers.
"DrFirst is well-positioned across the healthcare industry, both as a direct supplier or a partner, to address the need for better access not only to data but to usable information that improves the delivery of patient care," said Victor Camlek, Frost & Sullivan research manager. "The recent COVID-19 pandemic has changed healthcare forever. Over the next decade, every sector within healthcare will have an increased need for new and innovative products and services that close gaps between information and people. DrFirst's strategy to lead the evolution of healthcare by securely connecting people at every touchpoint of care will give the company a significant edge in the long term."
In its award report, Frost & Sullivan acknowledges the unique benefits of DrFirst's solutions, among them:
Backline care collaboration platform, which enables telehealth, instant sharing of clinical data and documents, patient updates, and provider instructions among a patient's care team and the patient. Clinicians can engage patients via telehealth; collaborate with the care team via secure chat; share HIPAA-compliant messages, images, files, and videos; complete and manage e-forms, and send patient reminders. Unlike other telehealth options, Backline maintains continuity of care by connecting patients with their current medical team, rather than with a random telehealth physician.
CareComplete, which gives providers actionable information from payers at the point of care within EHR workflow without logging into multiple external portals. Doctors see patient-specific benefits and price transparency, as well as clinical and prior aut...
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